Shipping Policy
Shipping Policy for FurryBonded
At FurryBonded, we strive to deliver your orders as quickly and securely as possible. Please read our shipping policy below for more details.
1. Shipping Methods
We offer a variety of shipping options depending on your location, including standard and expedited shipping. All orders are processed once payment is confirmed. Please note that delivery times may vary based on your address and the shipping method chosen.
2. Shipping Time
- Processing Time: Orders are typically processed within 2-3 business days after payment confirmation.
- Standard Shipping: Delivery within 7-10 business days for domestic orders.
- International Shipping: Delivery within 10-20 business days, depending on the destination.
Please note that shipping times may be affected by external factors such as holidays, customs processing, or weather conditions.
3. Shipping Costs
Shipping fees are calculated at checkout based on the destination, shipping method, and weight of the package. We offer free standard shipping on orders over a certain amount (e.g., $50). Shipping fees will be clearly displayed during checkout before you complete your purchase.
4. Order Tracking
Once your order has been shipped, you will receive an email with a tracking number (if applicable) so you can monitor the progress of your delivery. You can also check the status of your order in your account on our website.
5. International Shipping
We ship worldwide! However, international orders may be subject to customs fees, taxes, or import duties depending on your country’s regulations. These additional charges are the responsibility of the customer.
6. Address Accuracy
Please ensure that the shipping address you provide is accurate and complete. FurryBonded is not responsible for delays or non-delivery due to incorrect address information.
7. Missing or Damaged Orders
If your order is lost or damaged during shipping, please contact us within 7 days of receiving your order (or the expected delivery date) to file a claim. We will investigate the issue and assist you with a replacement or refund.
8. Contact Us
If you have any questions regarding shipping or need assistance with your order, feel free to contact our customer support team at:
- Email: support@furrybonded.com